Business

12 Jun

Are You Seeking Validation or Improvement?

By Lisa In Blog, Business, Client Experience, Coaching, Entrepreneur, Success / No Comments

Are you looking for validation or improvement?

I had an interesting experience with a coaching client of mine that really made me stop and think. During our conversation, he asked me a question that had me thinking for hours after our conversation ended.

05 Jun

Rapid Content Creation

By Lisa In Business, Content, Entrepreneur, Success / No Comments

During my Roadmap Workshop, we cover all kinds of different topics. One really important one that we discuss is about rapid content creation.

The group is provided a list of questions to stimulate ideas around how they think about content. And then together, we do two powerful exercises.

29 May

Be Right, or Do Right?

By Lisa In Blog, Business, Leadership, Success / No Comments

I walked up to the front desk of the hotel and requested a flip chart for my room. The young woman at the front desk looked at me like I was crazy and said…“We don’t do that here.”

I explained to her that I knew they did because they had provided me with one before. Is serving customers about being right or doing right?

22 May

No Such Thing as Too Busy

By Lisa In Blog, Business, Content, Success / No Comments

This week, I’ve got clients visiting me here in Nova Scotia and I’m prepping for next week’s Roadmap Workshop in Ottawa, which means, I’m a wee bit short on time when it comes to creating a brand new blog post.

That means I’ve got to make a decision: I can buy into the “I’m too busy to do this” mentality or I can do something else.

08 May

Plan for the Unexpected

By Lisa In Blog, Business, Client Experience, Planning / No Comments

While driving back to Nova Scotia from Florida, we were delayed by construction. The delay had us driving our little red car very slowly beside a tractor trailer. My husband turned and asked me, “Is that the truck making that noise?” and then I heard it.

While we were hoping the noise we were hearing was coming from the truck next to us, it was not. It was our car.

01 May

Your Website is Your Silent Sales Partner

By Lisa In Blog, Business, Content, Entrepreneur, Marketing, Sales, Social Media / 1 4 Comments

I recently spoke at Alan Weiss’ Million Dollar Consulting Convention and Sales Expert, Colleen Francis was also one of the speakers. Colleen shared some vital and eye-opening stats on the percentage of buyers who make purchasing decisions before they ever have a conversation with you.

The important message was this:

24 Apr

STOP Overpromising and Under-Delivering

By Lisa In Blog, Business, Entrepreneur, Leadership, Marketing, Success / 4 Comments

Years ago, I hired a web company to help me make some significant changes to my website. I soon realized that the only thing they could do on time was invoice me.

They failed to do what they said they would, they overbilled me for services they didn’t complete, they were late at delivering milestones repeatedly, and when I requested a meeting to discuss my concerns with them, they asked me to document them instead.

Needless to say, I fired them.

17 Apr

Start Overstating Your Goals

By Lisa In Blog, Business, Entrepreneur, Mindset, Planning / 2 Comments

Start paying attention to the goals you set for yourself. Instead of setting a goal to increase your sales by 10%, what about if you set a goal to 10x your business?

Here’s the problem with trying to hit a modest 10% gain in your business. You’ll likely attain only a 5-8% gain if you’re lucky, or maybe your sales will even stay flat.