Have you ever felt the need to protect your fragile ego from feedback?
It’s not a bad thing.
17
Mar
Second Chances
I was recently reminded of the beauty of second chances.
There is a restaurant that my husband and I love and we have a server who we adore. Every time we arrive, she immediately brings over the wine we always order and confirms that we want our usual appetizer.
A few months ago, I went for dinner and my favourite server was off. I was seated with someone new—someone who didn't have the same level of care or attention. I even witnessed him blow his nose and not wash his hands...Read more: Click To TweetA few months ago, when we went for dinner, she was off and we were seated with someone new. This individual didn’t have the same level of care or attention, and I even witnessed him blow his nose in the kitchen and not wash his hands… I was mortified and vowed that next time, I’d ask to be seated elsewhere.
17
Feb
A Broken Heart, Garth Brooks and Overcoming Client Rejection
It was the winter of 1983, I was in grade 8 and he was in high school. He was my first love.
I still remember that very first kiss, (it was my first one!) under a tree, in front of the big white Church. It was thrilling and kind of gross all at the same time – but my heart felt like it was going to explode. I knew, at that moment, he was the one. We were destined to be together forever.
And then he dumped me.
09
Feb
Just Start: You Can Do Anything For 5 Minutes
It was the Monday after an extra-long weekend. I had taken five days off (as “off” as you can be when you own a business and you’re addicted to email). On that Monday, I had a call to review a strategic marketing plan with Sandra on my team.
When my alarm went off that morning, I did not want to get out of bed. I changed the time from 6:30 to 7:30, calculating how long I could stay under the warm covers until it was absolutely necessary to get up.
09
Sep
Time For Change: Get Off The “X”
Change is hard, but are you stuck on the “X”?
When life happens to you and you start to feel overwhelmed, stuck and defeated, chances are you’re stuck on the “X”.
When #life happens to you and you start to feel overwhelmed, stuck and defeated, chances are you're #stuck on the “X”. Read more: Click To TweetWhat does that mean?
19
Aug
Perspective Is Everything
How’s your big-picture perspective?
Someone told us that we needed to visit Grassi Lake when we were in Canmore. They said it was beautiful. What they didn’t say is that it’s a pretty challenging hike for someone who is not used to hiking, much less someone wearing flip flops.
We parked our rental car, got out and walked around and saw a bunch of people coming out from what appeared to be a trail. There were signs warning you that the trail is challenging in some places and just beyond that there was another sign.
It said: “Bear In Area”.
29
Jul
Listen, Don’t Assume
Are you able to listen to someone else’s point of view when you’ve already formed an opinion on the matter?
Have you ever made a mistake and felt the burden weighing heavily on your heart? You know you need to say something but it’s hard to find the courage to start? You’re a tiny bit scared that things won’t go the way you’d like?
This happened to me a few weeks ago while I was on a call with Sandra on my team. In a clumsy and awkward way, I told her that there was something I needed to tell her.
I simply said, “I’m sorry I didn’t believe you.”
And then, she cried.
I was guilty of being the worst boss ever.
12
Feb
Approval Junkies
Are you an approval junkie?
She said, “You’ll never make any friends being like this.”
I replied, “I’m not here to make friends – I have friends. I’m here to do a job.”
You should care more about being respected than you do about seeking others’ approval and validation.
