I walked up to the front desk of the hotel and requested a flip chart for my room. The young woman at the front desk looked at me like I was crazy and said…“We don’t do that here.”
I explained to her that I knew they did because they had provided me with one before. Is serving customers about being right or doing right?
Years ago, I hired a web company to help me make some significant changes to my website. I soon realized that the only thing they could do on time was invoice me.
They failed to do what they said they would, they overbilled me for services they didn’t complete, they were late at delivering milestones repeatedly, and when I requested a meeting to discuss my concerns with them, they asked me to document them instead.
Needless to say, I fired them.
The four employees just stood there in horror while my husband looked at what had just happened to our car.
It was as if they were frozen and didn’t know what to do.
She left home at the age of 16 and worked until illness prevented her from doing so at the age of 70.
Her life was far from easy. She separated from her husband when her daughter was four years old and became the primary breadwinner for the family. She took jobs that paid as well as you could get, but they were usually factory-type work, where you put in long hours with heavy, gruelling physical labour. She was a small woman but she didn’t let that stop her from keeping up with the men and doing her fair share.
Have you ever wondered why some people seem to effortlessly build their business through a non-stop source of referrals while you’re left wondering why no one is referring their clients, friends and colleagues to you?
A man that lives in our community has won the hearts and minds of every dog and its owner. He has set up an area in his driveway where there is a cooler filled with dog treats. Every dog that walks in the neighbourhood knows that this is their place to stop and get a friendly hello and a snack when they are out walking. It’s also become a fantastic way for this man to get to know all of his neighbours.
This past week, I made a huge mistake. I run a business accountability program called DRIVERs that people can join after attending Roadmap. One of the elements included in DRIVERs is a webinar to help people tune up their Roadmap. That webinar was scheduled for this week but there was one small problem. No one knew.
Only a small number of people in our Facebook group saw the post about it and the person on my team who helps to manage this program didn’t know either.
Often business owners start and then, for whatever reason (time, money, lack of clarity or belief in themselves), they stall out. They stop actively marketing and start waiting for customers to show up. Eventually, business starts to dry up instead of expand. If you find yourself feeling this way, you can start again.
If you’ve been considering how to up your game around marketing your business, this is for you.
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