21 Jul

People We Ought To Look Up To

By Lisa In Business, Leadership /  7 No Comments

I grew up in Haliburton, a small town in rural Ontario that likely has more professional athletes per capita than any other small town in Canada.

The outside of the arena—where I watched more hockey games as a kid than I can count—is filled with murals celebrating the likes of various hockey and football superstars. The murals include Bernie Nicholls (you may remember he was a Stanley Cup winner when he played with Wayne Gretzky), Matt Duchene (I went to school with his Dad), Ron Stackhouse, Cody Hodgson and CFLer Mike Bradley, to name a few.

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Listen, Don't Assume
29 Jul

Listen, Don’t Assume

By Lisa In Blog, Leadership, Mindset /   6 Comments

Are you able to listen to someone else’s point of view when you’ve already formed an opinion on the matter?

Have you ever made a mistake and felt the burden weighing heavily on your heart? You know you need to say something but it’s hard to find the courage to start? You’re a tiny bit scared that things won’t go the way you’d like?

This happened to me a few weeks ago while I was on a call with Sandra on my team. In a clumsy and awkward way, I told her that there was something I needed to tell her.

I simply said, “I’m sorry I didn’t believe you.”

And then, she cried.

I was guilty of being the worst boss ever.

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Stop wasting your valuable resources, by Lisa Larter
03 Jun

Stop Wasting Your Valuable Resources

By Lisa In Ask Lisa, Content, Leadership, Social Media /   No Comments

Are you wasting your valuable resources? This week, I had a valuable conversation with a client about turkey. Stay with me on this, I promise you’ll be enlightened…

Would you ever go to the grocery store, buy the largest turkey they have, cook the turkey and all the fixings, serve yourself one plate – and then throw the rest away?

Of course not. That would be wasteful.

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Patience before pitching - Lisa larter
27 May

Practice Patience Before Pitching

By Lisa In Client Experience, Leadership, Marketing, Sales, Social Media /   1 Comment

It was early morning, and the first message in my LinkedIn inbox was a sales pitch from someone I hadn’t met before. I brought up the fact this person had never talked to me before pitching something I didn’t need… and they blocked me.

They called my response “rude and unnecessary”.

Read any sales book, and you’ll discover there is a natural order to the sales process. And that order includes uncovering a need before presenting a solution.

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