Let’s talk loyalty 101 – are you loyal to your clients and vice versa? If you’re not entirely sure how to answer this, ask yourself these questions: Do I see my clients and pay attention to them? Do I deliberately reach out and check in on them? Am I usually too busy to take the …
Ever wondered if you can double your profit in just one year? Last year, one book inspired me so much that I doubled my profit margins and grew my business by almost 50%. Another book completely changed how I think about my client’s journey within our business, how we serve each client and how we retain …
There are three key problems that every entrepreneur faces when it comes to building a successful business. They may not be your usual suspects, but, guaranteed, you’ll be able to relate to at least one of these problems– if not all three. It doesn’t matter if you’re in start-up mode, out of the gate trying …
So, you want to be brave and change your life? In Shad Helmstetter’s book, What to Say When You Talk to Your Self, he shares a model on how your life experiences shape your beliefs. Those beliefs, he says, are attached to attitudes that create a set of feelings that either inspire us to take …
Seeing business growth doesn’t just happen – it requires strategy. If you want to ease yourself into your most profitable year yet and create momentum, keep reading. At the time of this posting, we’re at the tail-end of 2019 and two months away from the next year. It’s the time of year when we round-up …
Are you the kind of person who waits around for the perfect time to get things done? Recently, I sat in an airport, two hours before a flight to Florida, and decided to haul out my laptop and get some work done. I was already waiting at the gate for them to call for pre-boarding, …
We’ve got to stop throwing money at business problems as our first response. Why? Every business goes through cycles of change and different phases as the business grows – and we need to know where we’re at. You begin as a start-up, and you’re often a one-person show for a while. But as your business …
He threw his arms up in the air and said, “No! That’s not why I did it! I didn’t do it for the money!” We were getting ready to disembark very early from our cruise ship on the last day – when we discovered there was a problem with the bridge. There was a small …
Are you ready to scale your business? If so, you need to learn what you need to eliminate in order to see massive growth in your business. When I was in Europe on vacation, I met with clients and attended a mastermind event hosted by Alan Weiss called “By Invitation Only”. Suffice to say, I’ve had …
When was the last time you were aware you were using active listening or giving your full attention to one task or person at a time? Hard to say, right? I was confronted with my lack-of-listening on a recent trip to Europe: I woke up, rolled over and, in a moment, everything changed. Have you …
Deaf or Distracted: The Enemies Of Active Listening Read More »
