Facing feedback isn’t always easy, and not receiving the appropriate response after giving feedback isn’t ideal either. If you’re a business owner, feedback can be a blessing in disguise.
It may not feel like it all the time, but it’s direct insight straight from your customer that can vastly improve your business if actioned. As a customer, giving feedback can feel great, because not only do you get it off your chest but often you’ll be compensated for the problem.
When you say you’ll do something, do you do it? Are you open and honest when you communicate what you’re offering? Your word in business is crucial.
TRUST in a business relationship is also crazy important. When you say you’ll do something (or even imply you’ll do something) it’s your reputation that’s on the line and you need to follow through.
One of the most valuable assets a business can have is trust.
If your customers know, like, and trust you, I can guarantee you’ll create more success than a business who’s customers don’t know them well, and feel like they only care about the sale.
Do you ever find it hard to take advice?
Even though you believe that you’ve got an open mind, is there an itty-bitty voice in your head that whispers, “What? No! THAT won’t work!” when being offered a suggestion or a different way of doing things?
That little voice is your ego.
Hosting an event can be a fantastic way to build your brand, establish stronger relationships, and gain credibility in your space. Events are fun because people come together in person, and that creates much better opportunity for connection. Having said all of that, when you transition from a small event to a planning a big event, you need to be prepared to play in the big leagues!
Business happens when someone pays you for a product or service. Therefore, someone has to be the buyer and someone needs to be the seller for the transaction to occur.
So, then why do many business owners who want to increase the size of their business and make more money, have so much judgement and discomfort when it comes to selling?
If selling makes you uncomfortable chances are, you’ve got to work on your mindset around money.
You do not have to be born with natural charisma, charm, and persuasion to be an excellent salesperson.
There are tactics you can utilize and follow to ensure that your customer experience is so good, your customers will likely continue to do business with you for a long time to come.
Attracting long-term loyal customers is harder, and more valuable than attracting one-off customers.
Have you ever looked back at a situation and said “wow, I wish I knew what I know now, then”? We all make mistakes that are lessons learned, and hopefully don’t make that same mistake again.
Being an entrepreneur is not always easy. There are a lot of factors that can play a part in the success of your business. A lot of mistakes are common and easy to make, and could potentially sabotage your success. Some mistakes you just have to learn on your own, but luckily, some of them you can learn from other people.
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