stb logo large
Episode 171

Build Unshakeable Trust With Your Branding

Your customer experience starts with your positioning and messaging

Take a peek behind the curtain of what it’s like to work with us as your marketing team! I’m here with my Senior Team Manager, Cass Bald. We’re starting a new series where we walk you through five of the key elements of creating a marketing strategy for your business using the same strategy we would use. It’s called the Strategic Marketing Roadmap, or SMR for short. 

In our first episode of this series, we focus on branding, positioning, and messaging. We address misconceptions about brands and dive into what a brand truly is. We discuss how what your brand makes people feel is the real impact you’re looking for and the importance of tapping into what people remember most about you and your business. 

One key point we make, and you don’t want to miss hearing what we have to say, is about alignment. Aligning your brand with your personality builds more trust with clients than any impressive marketing strategy. We even share our own stories of misalignment between brand and business owner to explain why.

Lastly, we differentiate between messaging and positioning. Differentiate and leverage these two elements to appeal to your ideal customer. The words you use on your website, in your content, and the way you position yourself within the market set the tone for their expectations. 

After listening to this episode, you’ll be equipped with tips to assess and adjust your brand to make the best impression.

We hope you use these episodes to assess how strong your marketing strategy is as we make our way to the end of the year and prepare for new goals in 2025. 

What’s in This Episode

  • Common misconceptions about branding
  • Importance of brand alignment and consistency
  • Distinguishing positioning and messaging
  • Aligning messaging with customer expectations 

Watch The Full Episode 

What To Do Next

  1. Subscribe to receive this podcast and regular weekly strategies to grow and shape your business. You’ll also be the first to know about upcoming courses, programs, and exclusive LIVE training.
  2. Join the conversation on Instagram, Facebook, or LinkedIn and share your insights from the show.

Up Next

Next week, we’ll be back with Cass to discuss your website and how to design it to represent and speak to your area of expertise. 

STB Ep #171 EpisodeImage

Share the Episode

Subscribe to never miss an episode

lisalarter authorbio 2026

Lisa Larter

Founder and CEO of the Lisa Larter Group, master strategist, author, speaker, podcast host, social media expert, consultant, and business coach. Lisa inspires entrepreneurs and business owners to see the possibilities for their organizations when it comes to strategy. She uncomplicates modern marketing and creates (and implements) strategies for businesses that are guaranteed to increase visibility, inbound leads, and revenue.

Recent Episodes

pulsing dotA LIVE 5-MONTH COHORT WITH LISA LARTER · STARTS AUG 4, 2026

Eliminate your busywork. 10x your marketing. Accelerate your sales.

Build a team of highly skilled AI agents — trained and led by you — that help you run your operations, your marketing, and your sales.
Free Webinar | Thursday July 9 @ 12:00 PM ET

The Claude Convergence

How to Build a Team of AI Assistants That Saves You Hours, for About $100 a Month
Marketing Meets AI 4-Hour Intensive

A 4-hour strategic intensive that shows you how to use AI to clarify your thinking, improve your marketing decisions, and stop guessing what actually matters.