Do you know who you are and who you serve? Are you Walmart or are you Nordstrom? Meaning, are you offering the lowest price, or are you providing an exceptional experience?
You cannot offer the lowest price, the best product, the best client experience AND make a profit. It’s impossible…
Are you looking for validation or improvement?
I had an interesting experience with a coaching client of mine that really made me stop and think. During our conversation, he asked me a question that had me thinking for hours after our conversation ended.
During my Roadmap Workshop, we cover all kinds of different topics. One really important one that we discuss is about rapid content creation.
I walked up to the front desk of the hotel and requested a flip chart for my room. The young woman at the front desk looked at me like I was crazy and said…“We don’t do that here.”
I explained to her that I knew they did because they had provided me with one before. Is serving customers about being right or doing right?
This week, I’ve got clients visiting me here in Nova Scotia and I’m prepping for next week’s Roadmap Workshop in Ottawa, which means, I’m a wee bit short on time when it comes to creating a brand new blog post.
That means I’ve got to make a decision: I can buy into the “I’m too busy to do this” mentality or I can do something else.
If you’ve worked with a business coach, or followed them on social media, you may have heard one or more of these myths – while sometimes these CAN be true, they certainly are not a one-size-fits-all solution.
While driving back to Nova Scotia from Florida, we were delayed by construction. The delay had us driving our little red car very slowly beside a tractor trailer. My husband turned and asked me, “Is that the truck making that noise?” and then I heard it.
While we were hoping the noise we were hearing was coming from the truck next to us, it was not. It was our car.
I recently spoke at Alan Weiss’ Million Dollar Consulting Convention and Sales Expert, Colleen Francis was also one of the speakers. Colleen shared some vital and eye-opening stats on the percentage of buyers who make purchasing decisions before they ever have a conversation with you.
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