In the words of Maya Angelou, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” When it comes to building strong client relationships, this is what I want you to remember.
As a business owner, you’re likely used to running a thousand miles a minute (my team calls it “the speed of Lisa”). You have 50 emails waiting for you in your inbox, or let’s be honest, more. You have different priorities pulling you in every direction at all
Recently, I’ve noticed a trend with some of my clients. They are seeking accountability and collaborative working sessions in order to push themselves further. They see this form of sought-out accountability as a strength—not as a weakness, or a failure on their part.
When I was 25, I lived in overdraft. The amount of consumer debt I had was greater than what my annual income was at the time, and my net worth was in the negatives. Over the last 25 years, this is what I’ve learned.
Recently, in The Strategy Lab, I shared best practices and frameworks that can be used to write effective copy. Writing copy is how you communicate with people who are interested in doing business with you. The more effective your copy is, the more it resonates with the reader.
Success leaves clues and if you’re already thinking about the type of year you’d like to have next year, this list is the perfect way to start. After working with hundreds of business owners over the past decade, I’ve noticed some habits, patterns and approaches that can help
There are times when something that you do or say resonates with another person in a much more significant way than you realize.
As the year comes to a close and you begin thinking about next year, there is a huge opportunity for you to press pause, and do some serious reflection and inspection of your business. Business has not been normal the last two years. For some, it’s been busier
It started with a bunny. Eddy jumped, (which is completely out of the norm for him), it startled Sunshine, and she yelped, then yelped again. And I knew she was headed for her crate. She had hurt something in her back. Back issues are common to dachshunds, and
How many times have you launched something, only to have little to no success with it? All too often, we put the cart before the horse and we find ourselves feeling frustrated, disappointed, and angry about the way our launch went. So, what should you do before you
